For Retreats: There is a $50 cancellation transaction fee for any cancellation more than 30 days before the retreat. There is a $150 fee for cancellations 21-30 days before the start of the retreat. If you cancel within 20 business days of the retreat, you will be charged with a cancellation fee of $300 and may use the remainder of your already paid fee towards a future retreat or course with Lori Rubenstein or Liana Carbon. You may sell or transfer that credit to a friend, however, this will be a credit and not a monetary refund.

If you would like to gift your place at the retreat to another person, that is permissible and encouraged.

On rare occasions, such as a weather issue, we must cancel the retreat. If this occurs, our responsibility is limited to a refund of any registration fees you’ve already paid. Neither Lori Rubenstein nor Liana Carbon is not responsible for airline tickets, other tickets or payments, or any similar fee penalties that you may incur as a result of any trip cancellations or changes.

Please allow 10 business days for us to process any refunds or credit changes.

For Workshops or on-line products: All payments made for workshops or on-line products may be used for another Lori Rubenstein event, workshop, or product. Write to Lori at to insure proper credit.